Fantastic service. Made everything simple and efficient.
Advisor, James, I felt went above and beyond for me, I had to cancel phone appointments a few times due to situations with my children, he was completely understanding and I felt no pressure at all. He listened carefully to everything I had to say and what I wanted. Amazing customer service skills. James is an absolute asset to the company. Thank you
Very professional easy application
The adviser, was very polite, explicit and has a vast understanding of insurance policies, therefore, the advice given was brilliant . I followed the advice and purchased a new policy which gives me a lot more for the money. Very satisfied
The girls on the phone to the advisor were second to none pleasure to know
Very easy to talk to and had good knowledge. Good communication skills and excellent customer service.
Very helpful and made everything easy to understand.
Having discussed my requirements and going through the finer details it emerged that due to a pending visit to the doctors the product I was looking into would not be immediately available to me. Undeterred, various other options were discussed and I agreed to go with the Shepards Friendly Whole of Life policy.
The advisor listened to what I ideally wanted in an insurance policy and he offered his opinion on what would best suit me at this time.
Very good and polite, person who was very helpful.
Great customer service
All the information was explain clearly, no pushy, hard selling would recommend to others.
Lovely guy explained everything nice snd easy to understand. Great service thank you.
The lady on the phone was extremely polite and very helpful thanks
I was happy with all the information given on the phone and i would recommend this service to friends and family.
Made it easy for me
Nothing was too much trouble and Everything was well explained
Because she was honest with me, and she did not give me false hopes in order to obtain a health insure for me because of my liver disease. But she offers me the best solution for my concerns.
Nice guy and made it very easy.
Great help and service – just what you need in doing something like this!
Very professional and personal service.
The understanding of my needs and the affordability. Also the time taken to explain any issues or quiries.
I’ve wanted to take out life insurance for a while and being able to talk it through with someone really made the process simple.
Very informative and good customer service.
Very happy with my cover, previously had life insurance else where but now where near as good. Very professional and friendly.
Service was very proficient. Adviser was clearly knowledgeable.
Very thorough and knowledgeable to my requirements.
Good sense of humour, friendly, helpful; when promoting a product he has the customers’ interest at heart. Right balance of selling but giving space and following up.
Understanding, thoughtful, interested and looking to help me acquire the best financial deal.
Very informative and explained all about policy details.
The adviser listened to what my requirements were prior to giving me any advice. The adviser did not try to sell product/s I did not enquire about or want.
Polite. Adviser understood my needs perfectly.
I was totally happy with the advice given and am happy to recommend to anyone who needs advice.
Good response. Got us the right policy. Efficient and professional.
Extremely friendly and professional – took into account all of my requirements and explained the implications of all my decisions in an easy to understand way.
Very positive, knowledgable and nice personal approach.
A more personal service, Andyexplained it well and I saved money by taking out a diff policy that still suited my needs.
Cream Financial Solutions
49 Waterloo Road
2-4 West Street, Fareham
Bespoke tailored insurance solutions built around you and your family. Completely free initial consultation. Quality, personal advice.